Extend Backend

Extend Backend

Previously you had to contact Extend to add new forwarders or new freight options. We have now moved out this function so you easily can add any of the options available in Extend.

On your transport agreement you can add all transport modes that you use. Once added, you can configure them through different actions. 

Under Actions you can add custom settings, configure add on services and specify which order types the transport mode should be active for. By default a transport mode will be active for all order types. If you wish for the transport mode to only be active for specific order types, such as only for warehouse transfer orders, then you can configure this under the "Order type" action.

Once you have added your options here you can start using them in Extend by creating freight price lists with the different transport modes. If you use the API or in other external options to create orders, the transport modes only have to be active in the settings as freight price lists then are not used.

Transport settings - main page

Adding a transport mode

Action available on a transport mode

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Update balance of product through our upload function New feature Masterdata Requires support to active: NO It is now possible to upload your physical balance through our upload function in Extend. Simply select the warehouse you wish to upload balance to, export a template, fill it in and upload your balance. Observe that it is your physical balance at the warehouse that you can upload through this function. The template is pre-definied and no columns have to be defined prior to exporting the template.  You have to at least define warehouse, product number (or warehouse part number) and balance in order to upload the file. Balance upload - main page Select warehouse & export template Fill in and upload file

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Convert an order to a warehouse movement order New feature Order management Requires support to active: NO An order can now be converted to a warehouse movement order. To convert, find the order you wish to convert in the order list. Thereafter, press the icon to convert the order to a MBW order (Move between warehouse). When converting you can set a new asked delivery date if you please. You will here also specify which warehouse the order will be moved and delivered to. It is also possible to complete the order and set the rows to picked here. This is useful to you who uses virtual warehouses (BI) in Extend. You can only convert an order which has not yet been sent for picking, meaning, the status of the order needs to be "created" or "ordered" in order to convert it to a MBW order.

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External system connections Improvement Settings Requires support to active: NO The external system connections page has gotten a new, fresh look. With this change, you can easily see whether a connection is active or not under the "Active" column. You can find the entities of a connection by pressing the external system name to enter its page. You can create a new connection on this page, edit existing connections or its entities by pressing the edit action (pen icon). The functionality of the page remains the same and connects Extend with systems we have a standard integration with. Info Read more about this functionality in our Manual & Knowledge center: External system connections Please note that this information is in Swedish. If you wish to translate it, use the google translate function at the top of the page.

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Return code for refunding your orders New feature Order management Requires support to active: YES A return code has been added for return orders which can be used for refunding purposes. If you want to handle refunding of orders in Extend, there is now an option to create a return order for that order with a specific return code, Q. By creating a return order with this return code and set the credit invoice action to "Immediate", the return order will be automatically cancelled right after the credit invoice has been created. This way, you will be able to create a credit invoice to refund the order, and achieve tracability for the original order. This return code Q is to be used for refunding cases where we never expect to recieve the product to the warehouse. The return code thus cancel the return order immediately, but creates the necessary credit invoice for the refund. This procedure enables trackability on orders which are refunded as the return order is connected to the original order.  Info If you would like to know more about this refunding functionality or want this return code enabled in your system, please contact our Support.

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Edit order & service products Improvement Order Management Requires support to active: NO When editing an order, you are now able to edit service products added in the third step of the order booking.

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Handling of added rows in Ongoing after orders have been sent to picking Improvement Order management Requires support to active: NO If an order row is added and picked in Ongoing after the order was created and sent to picking from Extend to Ongoing, Extend will fail to match that added row with a row in Extend as the row does not exist in Extend. This will occur if warehouse personnel for example switches the size of a product on an order, but the two sizes are two different products with different balances. The system will now log this as an error message describing the problem, and will thereafter mark the shipment to display this. If an order has to be edited after it has been sent to picking, the order has to first be sent back to Extend for adjustment. You then have to resend the order from Extend to Ongoing for picking. Tip Read more about this functionality in our last month's release: 7.3.0.0, March 2020

Integrations / API