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If you need help from the Extend Commerce / Quick 3 support team, you can register a case here. Select the type that best matches your issue and complete the form. You will then receive updates and be able to follow the progress of your case.
You and your organization’s current and previous cases can be viewed under “Requests” in the top right corner of this page.
Operational status You can always check the current operational status of our services here: Extend Service Status
Learn more If you want to learn more about the system, you are welcome to join our Extend Academy, where we offer free training sessions on different parts of the platform.
Manuals, help pages and FAQs are available on our Confluence knowledge base: Knowledge Base
Use this option if you have an idea for a new feature or improvement that could enhance the system.
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You will then receive updates and be able to follow the progress of your case.</p>\n<p>You and your organization’s current and previous cases can be viewed under <b>“Requests”</b> in the top right corner of this page.</p>\n<p><b>Operational status</b><br> You can always check the current operational status of our services here: <a href=\"https://extendstatus.site24x7statusiq.com/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Extend Service Status</a></p>\n<p><b>Learn more</b><br> If you want to learn more about the system, you are welcome to join our <b>Extend Academy</b>, where we offer free training sessions on different parts of the platform.</p>\n<p>Manuals, help pages and FAQs are available on our Confluence knowledge base: <a href=\"https://xtnd.atlassian.net/wiki/spaces/KB/overview\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Knowledge Base</a></p>\n<p><b>Release notes</b><br> Extend releases: <a href=\"https://xtnd.atlassian.net/wiki/spaces/KB/pages/4492506/Release\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Extend Release Notes</a></p>\n<p>Quick 3 releases: <a href=\"https://quick3.freshdesk.com/sv-SE/support/solutions/folders/48000658622\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Quick 3 Release Notes</a></p>\n<p><b>Chat support</b><br> For simpler questions, you can use our chat here: <a href=\"https://direct.lc.chat/8782336/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Open Chat</a></p>\n<p><b>Support opening hours</b><br> Weekdays: 08:00–16:00<br> Holidays: Closed</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Customer portal!","sharedPortalName":"Customer portal","announcementHeader":"Welcome","announcementMessage":"If you need help from the Extend Commerce / Quick 3 support team, you can register a case here. Select the type that best matches your issue and complete the form. You will then receive updates and be able to follow the progress of your case.\n\nYou and your organization’s current and previous cases can be viewed under *“Requests”* in the top right corner of this page.\n\n*Operational status*\nYou can always check the current operational status of our services here: [Extend Service Status|https://extendstatus.site24x7statusiq.com/]\n\n*Learn more*\nIf you want to learn more about the system, you are welcome to join our *Extend Academy*, where we offer free training sessions on different parts of the platform.\n\nManuals, help pages and FAQs are available on our Confluence knowledge base: [Knowledge Base|https://xtnd.atlassian.net/wiki/spaces/KB/overview]\n\n*Release notes*\nExtend releases: [Extend Release Notes|https://xtnd.atlassian.net/wiki/spaces/KB/pages/4492506/Release]\n\nQuick 3 releases: [Quick 3 Release Notes|https://quick3.freshdesk.com/sv-SE/support/solutions/folders/48000658622]\n\n*Chat support*\nFor simpler questions, you can use our chat here: [Open Chat|https://direct.lc.chat/8782336/]\n\n*Support opening hours*\nWeekdays: 08:00–16:00\nHolidays: Closed","localeDisplayName":"English (United States)"},"sv-SE":{"helpCenterTitle":"Välkommen till kundportalen!","sharedPortalName":"Kundportal","announcementHeader":"Välkommen","announcementMessage":"Du kan registrera ärenden här om du behöver hjälp från Extend Commerce / Quick 3 supportteam. Du börjar med att välja den typ som är mest relevant för ditt ärende nedan och fyller sedan i formuläret. Du får då löpande uppdateringar om ditt ärende och möjlighet att följa med i processen.\n\nDu och din organisations nuvarande och gamla ärenden kan ses genom att välja \"Ärenden\" i det övre högra hörnet på denna sida.\n\nVi erbjuder gratis onlineutbildning kring vår plattform – kontakta oss om du är intresserad. Vi har även en kunskapsbas där vi samlar manualer och annan hjälp där du kan hitta svar. Du kan hitta den [här|https://xtnd.atlassian.net/wiki/spaces/KB/overview] för Extend och [här|https://xtnd.atlassian.net/wiki/spaces/KB/overview] för Quick 3.\n\nOm du är nyfiken på vår senaste version kan du läsa mer om Extends releaser [här|https://xtnd.atlassian.net/wiki/spaces/KB/pages/4492506/Release] och Quick 3 [här|https://quick3.freshdesk.com/sv-SE/support/solutions/folders/48000658622].\n\nDet finns även en chattfunktion som kan svara på de enklare frågorna om vårt system. Den når du [här|https://direct.lc.chat/8782336/].\n\n\nÖppettider på supportärenden är\nVardagar: 8-16\nHelgdagar: Stängt\n\nVänliga hälsningar\nSupportteamet","localeDisplayName":"Swedish (Sweden)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#26a2d1","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/95942092-0867-46ff-9679-412e54394593/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1YWQ2N2ZmMC0yM2QzLTRkMDItYjMyYS1hZjBhYmU3MDE2YmEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjk1OTQyMDkyLTA4NjctNDZmZi05Njc5LTQxMmU1NDM5NDU5MyI6WyJyZWFkIl19LCJleHAiOjE3NzM2MDcyMzcsIm5iZiI6MTc3MzYwNjYzN30.3hOFet082IM-9FjeoV4mpI58QqPH3TFlPGYVZl7Ieg0&client=5ad67ff0-23d3-4d02-b32a-af0abe7016ba&height=300&mode=fit","bannerMediaApiFileId":"95942092-0867-46ff-9679-412e54394593","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false}}